Dowd YMCA

Tyron Williams a month ago

I have been a member of the ymca since I was a child. Today was the first time I’ve entered a ymca with my family and they’ve told, “sorry this is an adult only ymca “. I find it very odd that a ymca is not open to families I have never seen this before. Keep in mind all through the lobby our poster and pictures about kids camps and even outside I took this picture about ymca youth sports. Very contradictory and ironic since kids are not welcome. Again every other YMCA I ever been to has been open to families. Just strange. “The YMCA was originally created in 1844 to provide a supportive, safe, and healthy environment for young men moving to cities during the Industrial Revolution.” (Guess just not for men with kids

Camilo Cruz 2 months ago

The location is great and the facility is very spacious, which is definitely a plus. The reason I’m giving it 2 stars is because the overall experience doesn’t match the price. The front desk staff is not very friendly. You can say hello two or three times and they won’t even acknowledge you. Most of the time they’re sitting with an unfriendly attitude or looking at their phones instead of greeting members. The cleanliness is also disappointing. The equipment is covered in dust, the men’s locker room carpet has a terrible odor, the bathrooms are consistently dirty, and only 1 out of the 4 paper towel dispensers actually works. You’re essentially paying a premium for a great location, but the customer service and cleanliness leave a lot to be desired.

Karol 8 months ago

⭐️⭐️⭐️⭐️⭐️ Easily one of the best activity complexes in downtown Charlotte. The space is clean, modern, and well organized, with a great mix of gym equipment, group classes, a swimming pool, basketball courts, and an indoor track.

Johnie Edited 8 months ago

Haven’t been here in a while , to my surprise they have renovated with great improvements. It was late, I was late getting here tonight & needed something to drink. I inquired where they relocated the drink machine. I encountered a young woman first, who didn’t know, but immediately a tall, black guy with braids chimed in stated it was down in the overflow area. Trying to understand I guess I presented a puzzled look. Before he continued in trying to explain, he rudely questioned my membership. I immediately shared I did possess such. “YOUUU, have to scan before entering. It’s right underneath here on the first floor”! It clicked once he stated the 1st floor. Wasn’t familiar with the term “Overflow area” & it wasn’t “right underneath”, but I was able to locate further down. I didn’t appreciate the interaction, especially when he thought it was necessary to question or his delivery of the membership needed information! Later, over hearing additional conversations throughout the night, not pertaining to me, from the same person it presented much unnecessary attitude. No matter my interactions with staff members here, good or bad, this will always be my favorite Y. I’m aware that ever

Flor Ubaldo-aguilera 10 months ago

This YMCA is super local, and I even have a family pass where they charge 150$+ for a month, I expected to enjoy the sauna, pool and the steam room, but even with the charges every month they have closed all of those a week now. Me and the other frequent ladies have decided to revoke our membership! Not only is the steam room walls not taken care of therefore steaming dirt and dead skin but it seems that they have taken off the water hose access for guests in the steam room?? What an odd thing to do, as well as the pool being empty for too long! This is not the first time me and the regulars have talked about this and we feel that our amenities for the females is being neglected. Of course the gyms are clean but we as regulars notice these things! The staff are wonderful and it’s clean in the locker rooms but the sauna smells and the steam room is not viably not clean, I am VERY dissapointed and until then me and the regulars have decided to revoke and use our voice!! not right on the YMCAs part as this is our community where we gather! I come here to relax from hard days at work and even in my safe space of the steam room I cannot be comfortable. These amenities should be cleaned